IgniteCurrentHub - Blockchain for Business Education

Introduction and Commitment

At IgniteCurrentHub, we understand that your privacy isn't just about compliance—it's about trust. When you share your information with us, you're making a choice to engage with blockchain education, and we take that responsibility seriously.

This privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our blockchain education platform. We operate under Thai data protection laws, including the Personal Data Protection Act B.E. 2562 (2019), while maintaining international best practices for data security.

Our Core Principle: We collect only what we need to provide you with quality blockchain education services, and we never sell or rent your personal information to third parties for marketing purposes.

Information We Collect

We collect information in several ways, depending on how you interact with our platform. Here's what we typically gather and why:

Information Type	Examples	Collection Method	Purpose
Account Information	Name, email address, phone number	Registration forms, profile updates	Account management, course delivery, communication
Educational Data	Course progress, assignments, quiz results	Platform interactions, submissions	Tracking learning progress, providing feedback
Technical Information	IP address, browser type, device information	Automatic collection via cookies and logs	Platform optimization, security, analytics
Communication Records	Support messages, feedback, inquiries	Contact forms, email, chat support	Customer support, service improvement

We also collect information about your learning preferences and interests to customize your educational experience. This might include which topics you spend more time on, what types of content you engage with most, and your preferred learning pace.

How We Use Your Information

Your information serves specific purposes in delivering our blockchain education services. We don't use your data for unrelated activities or share it unnecessarily.

Educational Service Delivery: Providing access to courses, tracking your progress, issuing certificates, and customizing your learning experience based on your needs and performance.
Communication and Support: Sending course updates, responding to your questions, providing technical support, and sharing relevant educational resources.
Platform Improvement: Analyzing how students use our platform to improve course content, fix technical issues, and develop new educational features.
Administrative Purposes: Processing payments, maintaining accurate records, complying with legal requirements, and managing our relationship with you.
Security and Fraud Prevention: Protecting your account from unauthorized access, preventing abuse of our services, and maintaining the integrity of our educational platform.
Marketing Communications: With your explicit consent, sending newsletters, course announcements, and educational content that might interest you. You can opt out anytime.

Legal Basis for Processing (Thailand PDPA): We process your personal data based on contract performance, legitimate interests, legal obligations, and your consent where required. We'll always explain our legal basis when collecting sensitive information.

Data Sharing and Third-Party Services

We work with trusted partners to deliver our educational services, but we're selective about who we share information with and always ensure they meet our privacy standards.

Service Providers We Work With: Cloud hosting services for platform infrastructure, payment processors for course fees, email service providers for communications, analytics tools for platform improvement, and customer support platforms.

When We Might Share Information: We may share your data when required by Thai law, to protect our legal rights, in case of business transfers (with advance notice), with your explicit consent, or in anonymized form for research purposes.

All our third-party partners sign data processing agreements that require them to protect your information according to our standards. We don't allow them to use your data for their own marketing purposes.

Your Privacy Rights

Under Thai privacy law and our commitment to transparency, you have significant control over your personal information. Here's what you can do:

Access Your Data

Request a copy of all personal information we hold about you, including how we obtained it and how we're using it.

Correct Information

Update or correct any inaccurate or incomplete personal information in your account or our records.

Delete Your Data

Request deletion of your personal information, subject to legal requirements and legitimate business needs.

Restrict Processing

Limit how we use your information in specific circumstances while maintaining your account access.

Data Portability

Receive your personal data in a structured format that you can transfer to another service provider.

Withdraw Consent

Opt out of marketing communications or withdraw consent for data processing where consent is our legal basis.

To exercise these rights, contact us using the information provided below. We'll respond within 30 days and may need to verify your identity to protect your information from unauthorized access.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our approach includes both technical and organizational safeguards.

Technical Safeguards: SSL encryption for data transmission, secure servers with regular security updates, multi-factor authentication options, regular security audits and penetration testing.
Access Controls: Role-based access to personal data, regular employee training on privacy practices, background checks for staff handling sensitive information, secure password policies and account management.
Data Storage: Encrypted databases with regular backups, geographically distributed data centers with redundancy, automated monitoring for suspicious activities, regular data integrity checks.
Incident Response: Established procedures for addressing security breaches, regular review and testing of response protocols, notification procedures compliant with Thai law requirements.

While we implement strong security measures, no system is completely immune to risks. We encourage you to use strong passwords, keep your login credentials confidential, and report any suspicious activities to us immediately.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and meet legal requirements. Our retention periods vary based on the type of information and your relationship with us.

Data Category	Retention Period	Reason
Account Information	Active account + 3 years after closure	Service provision, legal compliance
Educational Records	7 years after course completion	Certificate verification, accreditation requirements
Payment Information	7 years after transaction	Tax compliance, financial regulations
Marketing Communications	Until opt-out + 30 days	Preference management
Technical Logs	12 months	Security monitoring, system optimization

After retention periods expire, we securely delete or anonymize your information. Some data may be kept longer if required by law or for legitimate business purposes, such as resolving disputes or enforcing agreements.

International Data Transfers

As part of providing our blockchain education services, we may transfer your personal information outside Thailand to countries where our service providers operate. We ensure these transfers meet Thai and international data protection standards.

Safeguards We Use: We only work with countries that provide adequate data protection levels or implement additional safeguards such as standard contractual clauses, binding corporate rules, or other mechanisms approved by Thai authorities.

Your Rights Remain Protected: When your data is processed outside Thailand, you retain all the privacy rights described in this policy. Our international partners must provide the same level of protection as we do.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform, remember your preferences, and analyze how our services are used. You have control over these technologies.

Essential Cookies: Required for basic platform functionality, user authentication, and security. These cannot be disabled without affecting site performance.
Performance Cookies: Help us understand how visitors use our site, which pages are popular, and identify areas for improvement. Data is collected anonymously.
Functionality Cookies: Remember your preferences, settings, and choices to provide a personalized experience across visits.
Marketing Cookies: Used with your consent to deliver relevant advertisements and measure campaign effectiveness. You can opt out through your browser settings.

You can control cookies through your browser settings, though disabling some cookies may affect platform functionality. We provide cookie preference controls in your account settings for granular control over non-essential cookies.

Changes to This Privacy Policy

We review and update this privacy policy regularly to ensure it remains accurate and compliant with evolving privacy laws and business practices. We'll notify you of significant changes through multiple channels.

How We Notify You: Email notifications to your registered address, prominent notices on our platform, updates in your account dashboard, and announcements in our newsletters.

Effective Dates: Changes become effective 30 days after notification, giving you time to review updates and adjust your preferences. For material changes that expand our use of your data, we'll seek your explicit consent where required by law.

Your Options: If you disagree with policy changes, you can close your account before the changes take effect. We'll process your data according to the previous policy terms during the transition period.

Privacy Policy